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Sales and Marketing Executive

On behalf of our client in the IT industry, we are now seeking a Sales & Marketing Executive to join their team. This is a full-time, permanent position, less than 10 minutes from Tullamore.

The successful individual will be responsible for ongoing customer support, managing customer relations and ensuring the ongoing growth of the business.

 Responsibilities 

  • Effectively manage large amounts of incoming calls
  • Manage Licence subscriptions for customers on an ongoing basis
  • Create helpdesk tickets and manage engineer schedule (shared task)
  • Create and schedule marketing content across various channels
  • Interact and respond to online customer queries and messages
  • Accept and complete Tender applications
  • Sales of Microsoft 365 and cloud security products
  • Deal effectively and efficiently with the varying needs of our customers.
  • Process customer orders and ensure effective management of Stock.
  • Create orders with suppliers.
  • Follow communication procedures, guidelines and policies

 Qualifications 

  • Strong communication skills
  • Driven self-starter
  • Experience of Microsoft 365 platform / Teams / SharePoint
  • Familiarity of the IT Sector beneficial
  • Ability to interact with a wide range of customers and to adapt/respond appropriately
  • Excellent communication, organisational and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively is essential
  • Strong capacity to work on own initiative and equally as a team member
  • Good knowledge of key principles for social media, marketing and website management
  • Knowledge of Sage 50 Cloud useful but not essential
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