Sales Administrator

On behalf of our client, a leading manufacturer in the Midlands, we are now recruiting a Sales Adminsitrator to join their team.

This is a full-time position on an initial 6 month temporary contract with a view to permanancy on successful completion.

The Role

Supporting the relationship between customers, sales and logistics to ensure excellent customer service. Coordinating between departments in resolving day-to-day administrative and operational problems. Effective communication with both internal and external parties, this role requires multitasking and is a detail oriented and analytical role.

Key Duties

• Liaising with customers and dealing with enquiries both in person and over the phone providing excellent customer service
• Assisting with sales queries, providing updates regarding product specifications, pricing and lead times
• Prepare order quotations
• Reviewing stock levels and liaising with buying team on re-ordering stock and supply chain • Updating company database records and creating supplier purchase orders.
• Enter and process customer orders and ensure efficient order flow.
• Schedule collections/deliveries and prepare delivery documentation.
• Provide accurate and timely feedback to customers regarding order fulfilment.
• Maintain a positive working relationship with all managers, supervisors, employees, customers and hauliers.
• Assisting with ad hoc administration duties and projects.

Qualifications & Skills

• Previous experience working in a busy office environment
• Excellent communication skills and customer service skills
• Excellent attention to detail and strong IT skills including Microsoft Office
• Strong numeracy and analytical skills
• Experience working on an ERP system, preferably SAP
• Ability to meet deadlines while working under pressure
• Enjoy teamwork and have a positive approach to working in a fast-paced environment.